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Terms and Conditions

Welcome to SynthStop!

These terms and conditions outline the rules and regulations for the use of SynthStop's Website, located at https://synthstop.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use SynthStop if you do not agree to take all of the terms and conditions stated on this page.

Cookies:

The website uses cookies to help personalize your online experience. By accessing SynthStop, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

License:

Unless otherwise stated, SynthStop and/or its licensors own the intellectual property rights for all material on SynthStop. All intellectual property rights are reserved. You may access this from SynthStop for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Copy or republish material from SynthStop

  • Sell, rent, or sub-license material from SynthStop

  • Reproduce, duplicate or copy material from SynthStop

  • Redistribute content from SynthStop

This Agreement shall begin on the date hereof.

Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. SynthStop does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of SynthStop, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, SynthStop shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

SynthStop reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

  • The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;

  • The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.

  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant SynthStop a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

  • Government agencies;

  • Search engines;

  • News organizations;

  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

  • System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

  • Commonly-known consumer and/or business information sources;

  • Dot.com community sites;

  • Associations or other groups representing charities;

  • Online directory distributors;

  • Internet portals;

  • Accounting, law, and consulting firms; and

  • Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of SynthStop; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to SynthStop. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or

  • By use of the uniform resource locator being linked to; or

  • Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of SynthStop's logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • Limit or exclude our or your liability for death or personal injury;

  • Limit or exclude our or your liability for fraud or fraudulent misrepresentation;

  • Limit any of our or your liabilities in any way that is not permitted under applicable law; or

  • Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Warranties

Our Guarantee

OUR GUARANTEE & WARRANTY

  • We guarantee that all items sold will arrive exactly as described.

  • Buying vintage gear from Soundgas should be as risk-free as is possible.

  • We strive to deliver an exceptional service worldwide.

  • Your complete satisfaction is paramount: if a problem arises, we will rectify it swiftly.

  • Sale, clearance and “spares/repair” items will not have additional warranty.

We have been carefully shipping gear worldwide for over ten years and guarantee to deliver items in as-described condition, or better. It is our sole responsibility to ensure you receive your gear in excellent working order: as long as you comply with any instructions regarding repair or returns, you are covered.

You have your statutory Right of Withdrawl which means you may return any item, for any reason, within 7 days for a full refund (less shipping costs), wherever in the world you are. To qualify for this you must advise us beforehand and follow our returns procedure – the goods must be in the same condition as delivered. This right is part of EU law but we extend it to all our customers – that’s how confident we are that you’ll get the right gear for your needs and be happy with what you receive. This is the Soundgas approach to complete sonic satisfaction.

NOTE: The above also applies to Sale items, however beyond that there is no further warranty on these items.

See the Returns & Refunds page.

Very occasionally, and in spite of our best efforts, delicate vintage gear doesn’t travel well: we will either arrange repair (or reimburse a reasonable cost of repair) or make a full refund of purchase price and arrange (or reimburse cost of) return shipping.

WHY BUY FROM SYNTHSTOP?

  • We accept returns for any reason within 7 days on any item sold.

  • Most gear we sell as serviced (synths, drum machines, rack gear) carries a 3 month warranty as standard.

  • Unless stated otherwise all items are sold with a minimum of 30 days warranty (see below for more information on warranty terms).

  • Commission/brokerage items are not covered, unless otherwise stated; you have 14 days from receipt to check your purchase.

WARRANTY INFORMATION:

Our warranty covers use in an indoor non-smoking studio/home environment only; gigging, hire, etc is not covered. The warranty is void if the machine has been tampered with or worked on by a non SynthStop-authorised agent at any time, or if maintenance instructions or best practice have not been adhered to. We do not cover gear that is left unused for long periods of time (one month or more) – regular use is essential to keep vintage gear in good working order. Accidental damage of any type, or damage through misuse, is not covered.

We can’t keep a warranty claim open indefinitely. Once we have advised on the course of action needed to resolve it we will keep the claim open for a further eight weeks. We need buyers to maintain communications during this period, and if communication stops and the period elapses, or if after that period the repair has not been initiated, the return booked or other progress made we may cancel the claim.

We cover labour costs for authorised repair work within the warranty period. We will cover parts/consumables used in service/repair up to a value of £20.00 (or more, at our discretion) and reserve the right to charge for additional parts.

Shipping costs are covered within mainland UK/EU where items can be sent by standard courier.

If any purchased equipment or items are taken out of the Uk we will not be responsible for them.

We cannot guarantee turnaround times for warranty repairs.

We reserve the right not to continue with work if your gear is deemed to be beyond economic repair by our techs – we will endeavour to work out a satisfactory arrangement with you in such a case.

Warranties are non transferable – valid for the original purchaser only.

We reserve the right to refuse to undertake warranty repairs for any reason. This last statement is included to keep our warranty terms and conditions from becoming overly-complicated and to protect us from unreasonable claims.